Quick answer
If your application shows an action-required status, we need you to add or correct information before the application can continue. Sign in, open the order, follow the instructions next to the flagged fields, and resubmit the application.
What to do next
- Sign in with the email used for your order.
- Open the order that shows action required or missing information.
- Select the option to fix or continue your application.
- Read the instruction under each flagged question or document upload.
- Add the missing answer or upload the requested file.
- Submit the application again for review.
Helpful details
- Requests for missing information are designed to reduce avoidable delays or rejections.
- The requested item may be a form answer, address detail, travel proof, photo, passport scan, bank statement, or other supporting document.
- After resubmission, eVisa Immigration reviews the update before moving the order to the next stage.
How eVisa Immigration helps
All your global visas in one place. eVisa Immigration supports travellers with visas, ETAs, arrival cards, and travel documents through a clearer online application experience. eVisa Immigration helps travellers apply with a secure online form, guided application support, document upload guidance, application review, email updates, and multilingual assistance where available. Approval depends on government review, eligibility, and the accuracy of the information provided.
Before you continue
- Reply as soon as possible if your travel date is close.
- Use the exact document type requested in the application.
Important notice
- Approval depends on government review, eligibility, and accurate information. eVisa Immigration cannot guarantee approval or entry.
Frequently asked questions
Will I receive an email if information is missing?
Yes. We normally send an email explaining what needs attention. Check your inbox and spam folder.
What happens after I submit the missing information?
Your application goes back into review. If everything is complete, it can move to the next processing stage.
eVisa Immigration is an independent travel-document service and is not affiliated with any government.