Disclaimer / Independent Service

1. Independent private service

eVisa Immigration is operated by Nova Group Sp. z o.o., a private company registered in Poland.

Website: https://evisa-immigration.com
Support: support@evisa-immigration.com

Unless expressly stated for a specific product and supported by official authorization, eVisa Immigration is not a government body, embassy, consulate, immigration authority, border authority, airline, airport, or official authority. The website is not an official government website.

Customers may often apply directly through official government channels without using eVisa Immigration. eVisa Immigration charges for private assistance, convenience, document checking, customer support, processing, software, app features, and related value-added services.

2. No government affiliation or endorsement

Use of destination names, country names, flags, travel-document names, visa names, government-program names, airline names, airport names, or authority names is for identification and explanation of travel-document requirements. It does not imply ownership, sponsorship, approval, affiliation, partnership, or endorsement by any government, authority, airline, airport, embassy, consulate, or third party unless expressly stated.

3. No guaranteed outcome

eVisa Immigration does not issue visas, permits, passports, border permissions, entry permissions, appointments, travel authorizations, refunds, or government approvals. Decisions remain with the relevant authority, carrier, border officer, embassy, consulate, or third party.

No service, support message, eligibility result, document check, processing option, app feature, or payment guarantees:

• Visa or authorization approval.
• Faster government processing.
• Border entry.
• Airline boarding.
• Appointment availability.
• Acceptance of documents by an authority.
• Refunds from governments or third parties.
• Any particular travel or immigration outcome.

4. No professional advice

The website, app, guides, checklists, eligibility tools, customer-support messages, requirement summaries, AI-assisted outputs, and other materials are provided for general information and operational assistance.

Unless expressly stated for a specific service and delivered by a duly authorized professional, eVisa Immigration does not provide legal, immigration-legal, tax, medical, financial, insurance, investment, or other regulated professional advice. Customers should seek advice from an appropriately qualified professional where their circumstances require it.

5. Customer responsibility

The customer is responsible for checking their travel requirements and ensuring that all information submitted is complete, accurate, truthful, and current. This includes checking:

• Passport validity.
• Nationality and residence requirements.
• Travel purpose.
• Transit requirements.
• Airline and border requirements.
• Health, customs, and entry requirements.
• Previous visa refusals, immigration history, criminal history, or other personal circumstances.
• Delivered documents and application confirmations.

Customers must review all documents immediately after delivery and contact support@evisa-immigration.com promptly if they believe information is incorrect.

6. Third-party data and source limitations

Travel-document requirements change frequently. Government websites, embassies, consulates, immigration authorities, border authorities, airlines, airports, health authorities, payment providers, courier providers, and data providers may change requirements, forms, fees, processing times, technical systems, or procedures without notice.

We work to provide accurate and useful information, but content may become outdated, incomplete, or inconsistent with third-party systems. Customers should treat website content as assistance and should check official sources where a decision may materially affect travel.

7. Processing times are estimates

Processing times shown on the website, app, checkout, order confirmation, dashboard, or support messages are estimates unless expressly stated as guaranteed for a specific product. Government delays, system outages, document requests, maintenance, customer delays, authority backlogs, payment checks, fraud checks, and third-party issues may affect timing.

8. AI-assisted content

We may use AI-assisted tools to help summarize requirements, classify documents, assist support, detect common errors, prepare operational content, or improve service workflows. AI-assisted outputs may be incomplete, inaccurate, or outdated. Customers should not rely solely on AI-assisted content for decisions that may affect travel, immigration status, payments, legal rights, health, safety, or other important matters.

Where an issue materially affects an order, customers should contact support@evisa-immigration.com.

9. Third-party links and services

The website may link to or interact with third-party websites, government systems, payment processors, app stores, support tools, analytics tools, courier providers, and other service providers. Third-party websites and services are controlled by their respective operators. Their terms, privacy policies, fees, decisions, and processing times may apply.

We are not responsible for third-party content, outages, changes, security checks, decisions, fees, or errors, except where applicable law requires otherwise.

10. Advertising and transparency

When advertising travel-document assistance, eVisa Immigration aims to make clear that it is a private, independent service and not an official government website. Where a platform requires certification, disclosure, or compliance steps for government documents and services, advertising may be subject to those platform rules.

11. Conflicts with product-specific information

If a product page, checkout, order confirmation, or customer account page contains specific information about a product, that product-specific information should be read together with this page, the Terms of Service, Privacy Policy, Cookies Policy, and Refunds Policy.